80,000 km car, the condition is average. The store is outside the airport, and they send a shuttle bus to pick you up from the airport bus station. It's best to call them in advance.

The service is quite good. I encountered some accidents and my English is not very good. The staff at the store were very patient and handled all the procedures for me, reassuring me multiple times that there was no problem and the insurance company would cover the costs, so I didn't need to worry.

Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.

It was my first time using QEEQ after comparing the prices with other websites. It was a very positive experience for me, especially after hearing a lot of horrible experiences with the upsell of insurance over the counter. In my case as I did my booking through QEEQ, everything was sorted out and I got my keys in less than 5 minutes. I'd consider using QEEQ again for my future car rentals!

After hours pi k up very poor waited more than 1 hour for pick up from airport.we phoned the office got an answerphone which said go to pick up point .no one came until my son managed to contact an agent in Melbourne.we landed in Brisbane

The customer service person explains well at the counter when we collect the car. And the car is in good condition.

It should be more clear on the terms and condition that customers should follow. When we collect the car, just realised that there was another 50dollar imposed because we drop off at a different point and the website didnt state it when we pre booking.