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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8616382309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8616382309
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Forgot

Reviewed: Wed, Jan 30, 2019
About Budget: 6.0 /10
The car broke down, and replacing it was mostly my own effort. Customer service was useless.

Relevant Reviews on Budget Paris CDG Airport T2 E F

Pamela Crofts

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Reviewed: Mon, Aug 19, 2019
“Paris-Munich-Vienna”
About Budget: 6.0 /10
Good

Chapman May

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Reviewed: Thu, Jul 18, 2019
“Paris-Barcelona-Marseille”
About Budget: 2.0 /10
Dissatisfied, the car was not a Volvo, they gave me an old Citroen C3 instead.

Quintion Noel

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Reviewed: Wed, Aug 14, 2019
“Paris - Château de Chambord - Roussillon - Gordes - Verdun - Monaco - Nice - Marseille - Arles - Aix”
About Budget: 2.0 /10
They didn't inform me about the insurance when picking up the car, only mentioned the deposit. In the end, they charged me 3599.82 RMB for insurance. It's a rip-off! Currently appealing to the rental company.

Martin Richardson

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Reviewed: Thu, Aug 23, 2018
“France”
About Budget: 2.0 /10
Unexpected charges of over 280 euros appeared, and I wasn't informed of the amount until after it was charged to my card. I filed a complaint months ago and still haven't received a response.

Lionel Johnson

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Reviewed: Fri, Jul 4, 2014
About Budget: 4.0 /10
The additional fees are excessively expensive. The rental cost was only 300 euros, but the navigation system was 150 euros, which is too expensive. What I was unhappy about was the difficulty in returning the car. Due to the complicated road conditions at Charles de Gaulle Airport, the navigation didn't guide us correctly to the specific return point. We first drove the car to the underground garage of Terminal 2E and took the elevator up to the 2E rental car area. We asked the staff if they could accompany us to drive the car there because it was a short walking distance but a complicated driving route. However, the staff said no and told us to follow the ground rental car signs. We had no choice but to drive out of the parking lot, which had high parking fees. The rental car signs on the ground were also not very clear, with many intersections, making us go around in circles. We couldn't find the location and had to return the car at the 2D point. Although we could return it there, it was inconvenient as we had a lot of luggage and were flying out of 2E. Fortunately, a Cantonese-speaking staff member working there heard about our difficulty and got a French colleague to drive us to 2E. It only took five minutes following them. If it weren't for this staff member, we might have missed our flight. For such a simple matter, they were unwilling to provide any help. Their service is questionable. They are probably more patient while charging fees, but once the payment is made, there is no service to talk about.
About QEEQ: 8.0 /10

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