Bad attitude. The booked car was not available, and they gave us a so-called equivalent car, but the trunk was too small to fit our luggage. After a long discussion, they said there were no cars left and asked us to switch to a sedan. If an SUV couldn't fit, how could a sedan? We reluctantly took the car, and after more than an hour, they called to say a car was available for a bit more money. Why didn't they mention this earlier? We thought a big company would have more cars and better communication, but we were disappointed. The return process was better, with good service as it was a different location.
Antalya Airport has two terminals, one for domestic flights and the other for international. Apparently, we first went to the domestic terminal and found the window closed. There was a phone on the counter, and we had to call twice to get in touch with someone to pick us up. Eventually, we found out that the office was in the other terminal, which wasn't too far away. The rental process was quick; we provided our documents, signed the papers, and soon enough, we were in the parking lot getting our car. We had booked a BMW 5 series but got an X3 instead, which they said was in the same vehicle group. The X3 was a Middle Eastern version, almost the size of an X5 in our country. As our trip went on, we were grateful for having an SUV; it handled some roads much better.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Budget Antalya International Airport
Vic Ezekiel
-
-
-
-
View more >Bruno Reynolds
-
-
-
-
View more >Janet Bob
-
-
-
-
View more >Joshua George
-
-
-
-
View more >Isabel Grace
-
-
-
-
View more >