Jerusalem

We arrived to pick up the car at the reserved time, but the rental company told us there were no cars available that day. After we argued, they told us to come back the next day. After returning the car, we were charged twice without any notification. The experience was very bad!!!

The counter for car pickup was very helpful. Since there were many people, they asked several times if I wanted to sit down for a bit. However, during the process, I was informed that exchanging the car at the airport would require an additional $39. This was not mentioned on the QEEQ app, and QEEQ had already been fully prepaid. Called QEEQ customer service, but after communicating with the staff, the issue is still pending. The attitude in the car pickup parking lot was indifferent.

Although ecar's cars are old, their customer service is pretty good.

No wait at all to receive the car. Got a free upgrade too. Couldn't be happier!

Cheapest platform to rent cars by far! Highly recommended.

I felt cheated. The actual price was more than double the price that I booked.