The front desk staff were friendly, but they still recommended insurance and an extra tank of gas, claiming their gas was cheaper. However, we politely declined. It turned out that refueling on our own was more suitable. Can't comment on the insurance since we didn't use it. Perhaps the rental company's insurance might be more convenient for claims compared to domestic platforms.

Chose a Jeep Compass, drove back to the hotel, a ten to twenty minute drive, and smelled a burning odor when parking. It was either the brakes or near the engine. It troubled me all night. They replaced it with a Ford Escape the next day, almost messing up my itinerary.

The process is simple and quick. While there are sales pitches for roadside assistance, if you express your preference, they don't persist. Very satisfied.

The service attitude was average, and the wait time was slightly long but tolerable. There weren't many vehicle options, but the condition of the vehicle was satisfactory.

Good