San Francisco, Highway 1, Santa Barbara, Los Angeles, Las Vegas, Death Valley, San Francisco

Very satisfied

The girl at the San Francisco counter was really pushing for insurance, and even called a Chinese staff member to explain it to us. It wasted a lot of our time. Also, both times we chose a two-door car, but they only had four-door cars available at the counter. Quite disappointing.

Excellent

The wait time for picking up the car was quite long. The staff kept persuading us to upgrade the vehicle, and the pricing was not very transparent. The return process, however, was fairly simple and smooth.

The vehicle is new, and the service attitude is great.