Excellent

Almost no queue, simple procedures

Processing was relatively quick, and the service was satisfactory.

If the customer forgets the credit card with their name, at least allow them to use a debit card with their name or the credit card of a companion in the same car. Due to this reason, I paid nearly 1000 yuan and couldn't use the car. If the car cannot be used, even if a full refund is not possible, at least a partial refund should be provided! Just like buying goods, when money is paid, service should be provided. If the service is not received, shouldn't the money be returned to the customer?

This was my first time renting a car abroad. The rental office at the airport had separate entrances and exits, which made returning the car a bit confusing. I hope they can provide clearer diagrams.