There are many Indian staff in this company. They only smile at white people, not sure if they are jealous of Asians or something else, but their attitude is bad.
The credit card charge was not consistent with the invoice amount; it was over 120 AUD more than the pending payment amount shown when booking through the car rental app. This large discrepancy is quite frustrating. I hope the displayed amount at the time of booking is closer to the actual payment amount.
The booking was really good. A larger car will be better but it was still a good car for a medium SUV.
It will be appreciated to confirm to the guest the car seat instead of saying that budget can’t confirm the availability.
Thanks
“Drop off experience was wonderful the staff at the parking lot was very helpful and quick.”
About Budget:9.7/10
Yes
About QEEQ:10.0/10
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