Self-driving in New Zealand is the most beautiful and natural way to travel, and it's quite free. Ho

The attendant was pregnant at the time and she was very helpful.

My wife and I provided international driving permits and translation copies, but they said they couldn’t be used. We had to spend 120 NZD to get local certification. I don't understand why you sent me an international driving permit, claiming it would work in New Zealand, but it couldn't be used there. It wasted a lot of our time and disrupted our planned route. It was terrible. If it couldn't be used, what was the point of sending me the international driving permit?

They didn't recognize my ID, there were many people processing rentals, they just handed me the keys and I had to find the car myself.

When picking up the car, the receptionist suggested buying insurance. I mentioned that I had already purchased full insurance through the car rental website, but she informed me that the insurance bought through them isn't from the designated insurance company. In case of any issues, they would directly charge 2500 NZD, which is their minimum claim amount, and I would have to deal with the insurance company back home, which could take up to six months. After some deliberation, I decided not to buy it.

Not bad, the store is located right inside the airport.