There were additional hidden charges. When picking up the car, the agreement included insurance services, but the staff did not explain this. Three months after returning the car, my credit card was charged 1800 RMB. When I inquired, they said it was for the insurance that was supposedly included when I rented the car. This is infuriating. I had purchased all insurance through the rental platform, yet there were still hidden charges. Very disappointed, I will never book from this rental company again!

I would like to thank the person that helped us at the pick up. They were very busy, but she took care of us making the experience easy and enjoyable.

Direi vergognoso in quanto il noleggio di quest’auto mi è costato 108 euro più 305 euro per 2 giorni…412 euro??sconsiglio vivamente

As the car I booked was not available I had a free upgrade to a Vauxhall Astra. Alex was very helpful with processing the pick up.

Excellent service