Excellent

I landed at 8 AM and booked the car online, but when I reached the rental point, they said I had to wait 3 hours for the car because it was a last-minute booking. However, the online system confirmed immediate pickup. This caused me to cancel, and I had to deal with a series of issues regarding the prepaid amount online.

Good service, patient, helpful

Very good

The car rental company is conveniently located right in the airport terminal. The rental process is simple and quick, and returning the car is also very easy and fast.

I wanted to experience the European version of a car. I initially booked a Toyota Yaris (completely different from the one in China), but ended up with a Peugeot 208. Since this car isn't available in China, I gladly accepted it. The staff was friendly and efficient. It was my first time renting a car in a developed country. The paperwork was completed quickly, and they handed me the keys and pointed out the parking spot. No one helped me find, inspect, or check the car. Although the car was supposed to have a full tank, it was actually half a gauge short. I'm not sure if this is normal. It was quite challenging to drive out of Charles de Gaulle Airport's rental area (mainly because I don't understand French), as the signs were unclear. It took me two loops around the terminal ramps to finally get out. Overall, I still highly recommend EUROPCAR's service.