When renting cars from other places, they always give confirmation receipts. Here, there's none. Is it to force us into buying additional insurance? I clearly stated when picking up the car that I didn't need extra insurance, but still got charged for it after returning the car!
Should have acknowledged the customer the exact drop off location beforehand. It was my mistake as well to not to enquire when getting the car.
About QEEQ:10.0/10
To have clearer and better communication with budget. I purchased higher protection scheme which able to reduce excess to 0, but the receptionist at the counter seemed have no idea about this and tried to sell me another package.
Plus de 2h30 pour recuperer la voiture de location. Totalement inadmissible
About QEEQ:10.0/10
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