The service from the rental company was mediocre. When we arrived, the system was down. We asked when it would be fixed, but the staff didn't know. It took over two hours to get resolved.
“Car did what it had to, service was ok car was really dirty”
About FOX RENT A CAR:7.3/10
Of all the rental places fox is by far the least user friendly. There are no counters to return car at San Jose airport. You return it to the parking garage and they walk up to you. Good thing is cars are usually upgraded but the cars I have had are pretty beat up and they do a poor job of cleaning them.
About QEEQ:10.0/10
Easyrentcars.com is awesome. Saves you $ and is fast and quick and always has coupons to use!
The Liability Insurance fee for Fox Rentals cost me a bomb. The Liability coverage for the car was more than the entire rental amount for the car. It is a rip-off and not at all justified to charge such a high liability fee for the car. I am not at all satisfied with Fox Rent a car.
I arrived a couple of hours early and my car wasn't ready yet. After declining an upsell, I was told to come back, leaving me stranded at the airport. When I returned, their computers were down and it took another 2 HOURS to get a car.
The car was old. Didn’t had rear view camera. The usb was not working. There was no seat adjustment.
About QEEQ:8.0/10
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