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From Chile
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From Malaysia
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From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5313192314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5313192314
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Reviewed: Sun, Nov 5, 2017
About Europcar: 2.0 /10
Very unsatisfied. It's been four months since my car rental, and they still haven't addressed the issue of overcharging. The car didn't have a navigation system, but they still charged me for it. They also claimed there was a scratch on the front bumper when I returned the car and said they needed to assess the damage and charge me. Four months have passed, and there's still no conclusion. The overcharged fee has not been resolved either.

Relevant Reviews on Europcar FRANKFURT AP 24H OPEN T1

Lindsay Smollett

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Reviewed: Sat, Aug 24, 2019
“Germany-Switzerland-Italy”
About Europcar: 10.0 /10
Smooth car pickup in Frankfurt and return in Rome
About QEEQ: 10.0 /10

Ken Raman

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Reviewed: Wed, Oct 11, 2023
About Europcar: 2.0 /10
Waited in line for an hour, the car model I reserved wasn't available, and they gave me a Ford Focus without any explanation. I refused and said this wasn't the car I booked. They said I would need to wait at least another hour for my reserved model. In the end, after waiting another hour, they only provided an electric Mercedes. Charging and driving on the highway in Germany is not convenient.

Jane Pullan

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Reviewed: Tue, Jun 26, 2018
“QEEQ is Extremely Irresponsible!”
About Europcar: 6.0 /10
The rental service agent's attitude changed when they realized I booked through QEEQ.

Andy Carmen

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Reviewed: Wed, May 3, 2017
“Traveled Across Half of Europe”
About Europcar: 10.0 /10
The company is good, highly recommend.

Kim Bennett

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Reviewed: Fri, Feb 8, 2019
About Europcar: 2.0 /10
The front desk staff weren't very competent and mixed up my order. They informed me that it was canceled, forcing me to spend a long time on an international call to verify.

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