The service attitude was quite good, and the process was clear and simple. However, the waiting time at the airport was quite long. Since their store is outside the airport, they don't have a shuttle bus, but call an Uber to pick us up. We ended up waiting for 40 minutes at the designated Uber pick-up location at the airport. It might be because the Uber driver was not familiar with the airport's layout. I saw another family arrive at the Uber pick-up after us but got picked up by Uber and taken to the store before us.
car was good
price was good
i came in late at night so picking up the car was a problems. The drop off point was further from the airport than I imagined
“The car and the condition is good. But I was abit thrown off by the absurd penalties”
About CARHOOD:8.3/10
The car and the condition is good. But I was abit thrown off by the absurd penalties cos it’s extremely high and unreasonable.
And I also don’t like that the insurance add ons are presented last minute and pressured you to take the insurance by scaring you with the penalties
“Phone contact was easy and pleasurable to deal with. Overall Good.”
About CARHOOD:7.7/10
Good experience with Carhood.
About QEEQ:8.0/10
The little Getz I hired did the job well and with no real problems whatsoever.
I haven’t received my deposit bac yet so that is yet to be seen, but have no bad thoughts about my deposit being returned.
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