Chicago

Quite satisfied

Great service, no upselling.

Clear and efficient service. The car was in good condition and clean.

Everything was great except for the pushy insurance sales. We had a rear-end collision in Colorado, but even after contacting the store, the return process was still efficient and smooth.

The staff were very experienced, but they added insurance to the order without specifically informing me during the rental process. Since I didn't notice the final price, I was unknowingly charged dozens of dollars for insurance, even though I had already purchased full coverage on QEEQ.