The staff explained the upsell options poorly and still tried to sell them.

The only time I wasn’t pushed to buy extra insurance.

They might try to upsell, but if you make it clear from the start that you don't need extra insurance, there won't be any issues.

The middle-aged man at the store kept pushing the additional liability insurance. Although he made some sense, I explained that I had already purchased travel insurance, including supplementary liability insurance, from PICC in China. However, he kept insisting and questioning in a very annoying and confrontational manner. It was really unpleasant.

Everything was great except for the pushy insurance sales. We had a rear-end collision in Colorado, but even after contacting the store, the return process was still efficient and smooth.