No Chinese translation. The staff were telling lies, and the content they asked you to sign was very different from what they said.

The model was clearly not as described.

Convenient and fast, very good service attitude

The pickup location was in Los Angeles, where there was a long line of people. The staff at the location were not very friendly and lacked patience. However, they did not push hard on insurance sales. The drop-off location was in San Francisco, which operates 24 hours. The staff there was a young African American girl, who was quite inefficient and made serious operational errors. Fortunately, after some communication, we got a refund. Overall, the impression of the San Francisco store was not very good, as their mistakes caused unnecessary trouble for the customers.

The rental car company's service was quite good.