They said there would be an airport facility fee when picking up the car. It took us until midnight to sort it out with the rental company.

The Zuzuche app and public account showed that the pickup was at the international terminal, but when we arrived at the counter, we were told that the pickup was at the domestic terminal, and we couldn't complete the paperwork first. We had to run back and forth, and it took us almost 2 hours to get the car. The instructions from Zuzuche were unclear and unprofessional.

There are Chinese-speaking staff, but they said the full insurance we purchased is not accepted.

It would be better to briefly introduce the car operation during pickup and check the car condition together

The fuel charge was too expensive