Wandering Around Auckland Before Leaving, Enjoying the Scenery. Experiencing the Car Rental Process.

The staff at Ezi Car Rental were very friendly and the procedures were simple. We purchased the super comprehensive insurance from the QEEQ platform, and the rental company didn't try to sell us their own insurance. The vehicle was very new, even equipped with a heads-up display and adaptive cruise control. Adaptive cruise control is an amazing feature in New Zealand, almost equivalent to autopilot.

The attitude of the rental company was bad. We requested a car inspection at 10 PM, but the store staff hurried us to leave, saying it would affect their closing time. However, when picking up the car, they immediately noticed a barely visible dent. The attitude of the Asian staff at the store was particularly poor.

No Chinese-speaking service at the front desk. The shuttle driver was quite good.

Located outside the airport, but you can call them for a pick-up service at the airport

The staff were very nice and helpful. We booked a Corolla hatchback, and the staff offered to upgrade us to a sedan for free. However, since it was just my wife and me, the space was sufficient and we preferred the hatchback, so we politely declined the offer.