The counter staff was not very friendly when I was picking up the car. They immediately recommended an upgrade, and when I declined, their attitude worsened. They then suggested buying additional insurance, and when I refused, they started mumbling. Now, Alamo offers self-service kiosks with Chinese language options, so I recommend using the self-service machines.

Convenient and quick car rental and return

Self-service car pick-up available, no need to deal with insurance upselling. Also, since there weren't enough SUVs, they kindly offered several minivans as alternatives at no extra cost. Truly worth it.

Thumbs up.

Renting and returning the car were both very convenient, especially with the shuttle service at the airport.