I don't understand English and it was my first time self-driving in Canada for over a month. Thanks to QEEQ, I found a car rental company. Picking up and returning the car was easy, very nice. However, due to communication issues, the rental company charged an extra 100 CAD for a one-way rental from Calgary to Vancouver. After negotiating, they agreed to refund, but it's been over a month and I don't know if they have refunded yet.
When picking up the car, they did not explain the additional fees and just printed the contract for signing, which disrespects the customer's right to know. In the end, it cost me over 1000 more.
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