There was a small queue, but the gentleman at the reception was very courteous. Following the reminder from QEEQ, I mentioned that I needed to go to Bruny Island, and he agreed without hesitation. When picking up the car, I found that the rear seatbelt was fastened incorrectly and couldn't be undone. A very handsome guy came to check it out and took us to change the car. Noticing my confused expression as I couldn't start the car, he specifically explained the foot brake and automatic start features. During the trip, I accidentally scraped a roadside post. When I returned the car and explained the situation, the staff checked it out and said it only needed a bit of waxing, and there were no additional charges. Thumbs up!!

Hertz was the earliest opening car rental company. I chose it because I had an early flight, and their service was excellent. Picking up and returning the car was very convenient, and the staff was very friendly. I booked a Cruze but received a Corolla.

The car was in great condition, and the staff provided excellent service. It was very easy to pick up the car. Although it wasn't the exact model from the order, it was of the same class. Not bad, I will choose Hertz again next time.

Both the pick-up and drop-off process were very convenient.

Good