CAR RENTAL REVIEWS ON HERTZ AT HOBART AIRPORT, HBA

Very good

Both the pick-up and drop-off process were very convenient.

Excellent.

Pretty good

The car was in great condition, and the staff provided excellent service. It was very easy to pick up the car. Although it wasn't the exact model from the order, it was of the same class. Not bad, I will choose Hertz again next time.

Overall satisfactory

Great service, quick car pickup, and simple procedures.

The service desk is located in a building right outside the airport. Present your order, complete the paperwork, and take the keys. The staff will inform you of the parking spot, and it’s a 5-minute walk to the parking lot.

There was a small queue, but the gentleman at the reception was very courteous. Following the reminder from QEEQ, I mentioned that I needed to go to Bruny Island, and he agreed without hesitation. When picking up the car, I found that the rear seatbelt was fastened incorrectly and couldn't be undone. A very handsome guy came to check it out and took us to change the car. Noticing my confused expression as I couldn't start the car, he specifically explained the foot brake and automatic start features. During the trip, I accidentally scraped a roadside post. When I returned the car and explained the situation, the staff checked it out and said it only needed a bit of waxing, and there were no additional charges. Thumbs up!!

The pickup and drop-off process is very convenient, and the staff are friendly. It would be even better if they offered Chinese language services. However, the car condition is average, with many scratches on the exterior and a noticeable odor inside.

Excellent

Excellent

Hertz was the earliest opening car rental company. I chose it because I had an early flight, and their service was excellent. Picking up and returning the car was very convenient, and the staff was very friendly. I booked a Cruze but received a Corolla.

Fast and efficient

It's just okay.

Great first experience, very convenient, will use again next time.

Like: The service was good and staff were friendly.

They didn't provide the specified car model and there were additional upsells. Not recommended.

The staff at the Melbourne airport branch were very enthusiastic and patient. They answered every question carefully and were very friendly. The staff at the Hobart airport branch seemed a bit impatient, but overall, it was still good.

Good

Very good