Great first experience, very convenient, will use again next time.

There was a small queue, but the gentleman at the reception was very courteous. Following the reminder from QEEQ, I mentioned that I needed to go to Bruny Island, and he agreed without hesitation. When picking up the car, I found that the rear seatbelt was fastened incorrectly and couldn't be undone. A very handsome guy came to check it out and took us to change the car. Noticing my confused expression as I couldn't start the car, he specifically explained the foot brake and automatic start features. During the trip, I accidentally scraped a roadside post. When I returned the car and explained the situation, the staff checked it out and said it only needed a bit of waxing, and there were no additional charges. Thumbs up!!

Hertz was the earliest opening car rental company. I chose it because I had an early flight, and their service was excellent. Picking up and returning the car was very convenient, and the staff was very friendly. I booked a Cruze but received a Corolla.

Very good

Both the pick-up and drop-off process were very convenient.