CAR RENTAL REVIEWS ON THRIFTY AT HOBART AIRPORT, HBA

For short-term rentals, I recommend upgrading to an electric vehicle for a great driving experience! They also offer a charging service at a rate of 0.8 per kilowatt-hour, which is fairly acceptable.

Vehicle had no trouble in driving. Only downside was the vomit smell. Purchased own car freshener to minimise the smell. The option to prepay the full tank was worth it if you’re going to really use estimate 90% of the full tank.

All good including 3rd party insurance which is cheaper compared to another website

Excellent service. Quick service at check in and check out. Note that they charge $385 to your credit card upon check in instead of holding that amount like other companies, but it was refunded without problem within 4 business days after the car was returned.

Excellent. I needed a car seat organised for my toddler and easyrentcars organised it and communicated well with me during the whole process. It was easy to deal with easyrentcars.com. The price was also the most competitive.

I ordered a Mitsubishi Outlander in order to fit 2 bicycles in the back. Instead I got a Toyota RAV4. The rear seats lay flat to make a large flat loading area, ideal for the bicycles and bags.

Very smooth.

I got a Toyota Kluger. The company has issues regarding the refund of the security deposit!

Could you notify me if there are any parking fees, tolls, or fines?

The Nissan X-Trail vehicle met all my expectations. It was easy to drive and had plenty of room for all our luggage. The only thing I'd ask of Thrifty is that they explain two simple things on the collection of the vehicle - 1. how to switch it on! and 2. How to release the fuel lid!

The booking platform was easy to use. The vehicle was ready for me when I arrived so I was pleased there were no issues that would have delayed our trip.

no

very good

very good

Staff were very friendly and helpful both at drop off and pick up. The car was better than we thought it would be. We would happily use Thrifty again.

We were happy we booked through Easyrentcars. I was a bit nervous at first but was pleasantly surprised. The rates were good and the car was great, better than we thought it would be. We picked the cheapest car on the list so were more than haopy with the car we got. Just a little confusion at pick up as neither the Thrifty staff or myself could find the booking reference number which they needed to complete the booking. All sorted in the end. Thank you for a good experience.

I was not able to contact thrifty by phone as was hoping to change my pick up location from airport to the city office.

First time user so was a little sceptical about arrangements but all went without a hitch ...so very happy.

Wait so long time to pick up the car but overall the experience was good.

Despite only having about 46K on the clock the car was covered with many small superficial scratches & one more significant scrape on a wheel rim. The thrifty guy we called to look at the vehicle was disinterested he looked at a few & then said these are all just all fair wear & tear! - cars with no physical handbrake are a concern. lose electrics& you lose brakes.

we wanted to extend our rental period. Easyrentcars were unable to do it without cancelling our booking & then had no guarantee that we would still get the vehicle we had booked initially. Not good. Systems need to be upgraded to enable rental extensions/ alterations WITHOUT booking cancellation.

Extremely convenient, the experience was fantastic.

'upgrade' to a toyota highlander which was far too big, and very heavy on petrol consumption, so not value for money we had booked for a compact many months before only to be told that no compact was available - later claimed due to bush fires on mainland - an unlikely story

fine except for thrifty's so-called 'upgrade'

QEEQ's confirmation order provides detailed information in both Chinese and English. It even includes instructions in both languages on how to respond to sales pitches for insurance and how to handle traffic accidents. QEEQ is extraordinarily considerate.

The car was excellent, staff pleasant. perfect

perfect. saved me hundreds $

Everting about the hire was fine but we had a cracked windscreen about a week into the trip and I made 10 calls trying to get help on how and where to get it resolved at minimum cost and either nobody could tell me or they supervisor wold not call back The issue is still not resolved

The receptionist of Indian origin had the attitude of a state-owned store clerk from the 80s, constantly pressuring me to buy insurance. After I informed him that I had already purchased full coverage, he reluctantly let me sign the contract. Only after signing did he tell me that the reserved Prado had been replaced with a Ford Everest! The performance is nowhere near comparable to the Prado!

I still haven't collected my deposit since I returned the car 4 days ago. And no news by mail regarding return

Good