Experience! My first disappointing encounter with a QEEQ partner in years

Jerry Lucas

Mexico

Reviewed: Mon, Jul 10, 2017

About Thrifty: 2.0 /10

Absolutely terrible service. The order placed in China was completely invalid locally. Upon arrival at Mexico City Airport, I was charged an additional $1200 for insurance, one-way rental, and other miscellaneous fees, which I had already paid through Zuzuche in China. I hope friends who see my comment avoid renting from this company in Mexico.

Thrifty

Mexico City Airport(MEX)

Mexico City

Mexico

1 days rental

Relevant Reviews on Thrifty in Mexico

Andrea Conrad

Mexico

1 days rental

Reviewed: Thu, Oct 27, 2022

About Thrifty: 10.0 /10

Arrived late at night, very few people, quick pickup. Service attitude was good. There was no reminder about which type of gasoline to use. Later, I asked at another branch to clarify.

Haley Hansen

Mexico

1 days rental

Reviewed: Sun, May 13, 2018

About Thrifty: 2.0 /10

After using the car, there were a few scratches on the rear bottom, and I was charged $170 for damages, which is double the rental fee. I feel scammed by the company; they use these tactics to make money. Unbelievable!

Douglas Bunyan

Mexico

1 days rental

Thrifty

Cancun

Mexico

Reviewed: Thu, Aug 3, 2017

About Thrifty: 10.0 /10

Good service attitude, clear explanation of fees

Denise Robin

Mexico

1 days rental

Reviewed: Mon, Jun 12, 2017

“Confidential.”

About Thrifty: 2.0 /10

Terrible service. There were no staff at the airport rental counter or bus station. The car we booked was not available, and they didn't offer an upgrade, we had to settle for a downgraded vehicle. When our booked car finally arrived, we had to drive back to exchange it ourselves, which was a huge waste of time. The staff were extremely rude. Additionally, each car had a different amount of fuel in the tank, which was really hard to manage. A very disappointing experience.