Antalya – Izmir

When picking up the car, the staff directly printed the contract and gave it to me to sign. I asked the staff, I booked for 1428 RMB, why is it now 1774 lira? They said the extra 300-plus was all taxes and that my booking through Zuzuche did not include taxes. I believed them. After I returned home, I asked the customer service of Zuzuche, and they told me that the additional charge was for insurance. Damn! The car rental company never mentioned anything about additional insurance! I finally understood that they completely took advantage of our lack of Turkish knowledge to add insurance arbitrarily! Everyone, please be cautious and don't fall into their trap!

No one was at the counter, had to call and wait for a long time.

No one was in the office, waited a long time for someone to arrive.

The attitude towards Chinese people was very poor.

The staff at the airport counter had a very poor attitude. They initially said there were no cars available and only after a long discussion did they rent us a car.