I have booked a sedan car but got the hatchback only. The car was not cleaned and had half tank fuel

The location is not ideal, picking up the car is very inconvenient as you have to go to the ninth floor.

Pick up process is extremely slow during busy times.

Experience was good though lady at counter was rude and have to change the car as initial one was damaged . Over all god experience . Money was refunded with in stipulated time

Took me 45 mins to rent a car . The car I had asked for was not available so I was given a small car. The parking is on 9th floor which takes 10 mins more to pick and drop. No after hour service or drop off option

Like: It was my first time to drive in Australia and we had to go from Melbourne to Mildura to visit a family friend. Talk about baptism by fire! Luckily, renting a car from Atlas was stress-free. The staff were friendly and very accommodating. They made our trip possible and one to remember.