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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1085432305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1085432305
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Search for AVIS Car Rentals in Rome

It's impossible to file a complaint by yourself when renting through a third party. The third party

Reviewed: Mon, Jul 24, 2017
About AVIS: 2.0 /10
This is a scam company! At least the store at Rome train station in Italy is a scam! I booked an automatic car in advance and paid in full through the third party. When I arrived an hour late, they said there were no automatic cars left and gave me a manual one instead, claiming it's the same price for the same car group. I only asked for an additional driver but ended up being tricked into buying extra insurance! They made me sign saying that the price was for adding a driver! The car wasn't full of fuel when rented, and neither was it full when returned, yet they charged me for 30 liters of fuel! I refueled in the middle! I prepaid over three thousand through the third party, but eventually the final bill was over seven thousand! They said they upgraded the car model and charged more for it! I will never rent from this company again in my lifetime!
car image
AVIS
Rome
Italy

Relevant Reviews on AVIS Rome Termini Central Train Station

Penny DuBois

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AVIS
Rome
Italy
Reviewed: Tue, Aug 27, 2019
About AVIS: 8.0 /10
Not crowded, normal procedures
About QEEQ: 8.0 /10

Julius Hughes

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AVIS
Rome
Italy
Reviewed: Mon, Aug 28, 2017
“If you have good English, just go directly to the rental company!”
About AVIS: 6.0 /10
Complicated procedures, lots of people, extremely long wait time, and we rented a seven-seater but got a five-seater. It was so cramped! There was no way to fit our luggage.

Aries Becky

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AVIS
Rome
Italy
Reviewed: Fri, May 30, 2014
About AVIS: 4.0 /10
The AVIS service staff had a very poor attitude. They wouldn't answer any of our questions and kept telling us to figure it out ourselves. When we asked why they charged us $650, the response was vague, just saying it was according to the order. The entire time, they had an indifferent expression. We had no choice but to pay the extra money. Moreover, we booked an SUV but received a sedan, making it impossible to fit our luggage and leaving us cramped.

Brook Horace

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AVIS
Rome
Italy
Reviewed: Tue, Aug 11, 2015
About AVIS: 4.0 /10
Didn't clearly explain the additional insurance charges. The waiting time was very long.

Marsh Carey

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AVIS
Rome
Italy
Reviewed: Sat, Sep 26, 2015
About AVIS: 2.0 /10
Spent an hour finding the place, asked several people for directions. They gave a wrong address even though it's within Rome's train station. Didn't provide the reserved Mercedes GLA, got a Renault with numerous scratches instead. Price was double the agreed amount. The staff didn't take responsibility, simply asked me to sign. I found multiple scratches and dents and had to insist they were noted on the paperwork.

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