Road trip from San Francisco to Seattle, then back along the Pacific coast!

Given the price, the pickup and return process was fairly convenient. There are self-service machines to follow the process and swipe your card to get the car.

The service desk attendant had a bad attitude and was very mean with a hint of racism. I was writing my email, which is typically a QQ email for people in China, and she told me not to write my phone number but to write my email. She then directly complained to someone else, saying 'Does she really understand me? She's still writing numbers.' I explained that our emails are composed of numbers, but she said her computer couldn't input numeric characters into the email. How ridiculous.

Not bad

Good

The car pickup was fast, but they kept trying to upsell a vehicle upgrade.