The front desk staff at AVIS, a half-black woman, had a very indifferent attitude. During the process, she attempted to deceitfully upsell me on additional insurance. Only when I showed her proof of my full coverage did she reluctantly acknowledge it with an 'okay.' Everyone should carefully read all relevant payment details and contracts and bring them along. Additionally, the toll package she recommended is worth considering. In the U.S., many places charge tolls without toll cards, and charges can accumulate unexpectedly. This package is definitely a plus.
The car provided wasn’t the small sedan I reserved—it was a CUV. The tires kept triggering low-pressure alerts, so I had to visit the nearest AVIS store for inspections, which was quite frustrating. The staff there offered to switch the vehicle, but since I had already gotten used to the CUV, I decided to stick with it. Even after refilling the tire pressure, the alerts came back after a few days.
I rented a Ford Edge, but upon pickup, I was asked to switch to a BMW X5, which increased the cost to over $120 per day. Additionally, if you choose to pay at the store, you'll incur a nearly 50% non-package fee and be asked to add several types of insurance, making the final cost twice as high as what was listed on the rental site.
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