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Live chat Email us Service Code: 3229441251
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3229441251
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The most important thing for a trip is your companion. For self-driving, it's not about how luxuriou

Reviewed: Fri, Dec 2, 2016
About Big Thumb: 8.0 /10
We spent the first two days island hopping after arriving in Langkawi, so on the third day we called to arrange a car pickup outside the airport. The service was good; for an extra fee, they could deliver the car to the hotel, which wasn't too expensive. Future renters can judge for themselves. The car was as described online, but after a while, the air conditioner broke down. We contacted them immediately, and they sent someone to fix it when we passed by the airport office. However, it still didn't work after a while, so they replaced the car that night. Overall, the service was good. A reminder for everyone, when renting a car abroad, having a phone is very important.
About QEEQ: 10.0 /10

Relevant Reviews on Big Thumb LANGKAWI INTERNATIONAL AIRPORT

Agnes Powell

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Reviewed: Tue, Oct 10, 2017
About Big Thumb: 10.0 /10
Excellent experience! Picked up the car in 10 minutes, returned it in 10 minutes! Super fast! The car was also very new!
About QEEQ: 10.0 /10

Ben Emily

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Reviewed: Mon, Feb 12, 2018
About Big Thumb: 8.0 /10
Waiting at the entrance, pretty good.

Monica Kent

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Reviewed: Wed, Dec 14, 2016
About Big Thumb: 2.0 /10
Extremely bad. The reasons are as follows: (1) I clearly rented a Myvi, but they gave me a Viva??? (2) The airport pickup service is very slow. We had to wait at the airport for half an hour for the pickup when we arrived; and again for more than half an hour when returning the car. (3) The staff have a bad attitude. When we complained about their delay, they responded with indifference and dismissiveness. (4) The car was extremely dirty, not only full of dust but also had a strange smell, which made me car sick on the first day. To sum up, this is the worst of the worst. I will never rent a car from this company (big thumb) again when I visit Langkawi.

Rosalind Black

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Reviewed: Tue, Feb 27, 2018
“Langkawi”
About Big Thumb: 10.0 /10
We arrived at the pickup location earlier than scheduled. Initially, we didn't expect to get a car right away, but they arranged it for us very quickly.
About QEEQ: 10.0 /10

Ula Eisenhower

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Reviewed: Wed, Oct 25, 2017
“Driving Around Langkawi”
About Big Thumb: 10.0 /10
Picking up the car at Langkawi Airport was very convenient. Although I arrived at Langkawi in the early morning, the rental company's staff were very polite. I extended the rental by three days simply by calling QEEQ's customer service for confirmation, which was very professional and convenient. Returning the car was also very quick, just at the designated spot at Langkawi Airport, and the deposit was refunded on the spot.
About QEEQ: 10.0 /10

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