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+1-8007618913
Live chat Email us Service Code: 8180903357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8180903357
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The most important thing for a trip is your companion. For self-driving, it's not about how luxuriou

Reviewed: Fri, Dec 2, 2016
About Big Thumb: 8.0 /10
We spent the first two days island hopping after arriving in Langkawi, so on the third day we called to arrange a car pickup outside the airport. The service was good; for an extra fee, they could deliver the car to the hotel, which wasn't too expensive. Future renters can judge for themselves. The car was as described online, but after a while, the air conditioner broke down. We contacted them immediately, and they sent someone to fix it when we passed by the airport office. However, it still didn't work after a while, so they replaced the car that night. Overall, the service was good. A reminder for everyone, when renting a car abroad, having a phone is very important.
About QEEQ: 10.0 /10

Relevant Reviews on Big Thumb LANGKAWI INTERNATIONAL AIRPORT

Nora Keats

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Reviewed: Sat, Feb 17, 2018
About Big Thumb: 10.0 /10
Except for the car being a bit old, everything else was great. Reliable service.
About QEEQ: 10.0 /10

Josephine Irving

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Reviewed: Tue, Aug 22, 2017
About Big Thumb: 2.0 /10
The vehicle was very old and the handover process was not handled carefully. The fuel light was on before we even set off, so we had to refuel immediately. When returning the car, the staff insisted we acknowledge minor body scratches and demanded compensation.

Monica Kent

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Reviewed: Wed, Dec 14, 2016
About Big Thumb: 2.0 /10
Extremely bad. The reasons are as follows: (1) I clearly rented a Myvi, but they gave me a Viva??? (2) The airport pickup service is very slow. We had to wait at the airport for half an hour for the pickup when we arrived; and again for more than half an hour when returning the car. (3) The staff have a bad attitude. When we complained about their delay, they responded with indifference and dismissiveness. (4) The car was extremely dirty, not only full of dust but also had a strange smell, which made me car sick on the first day. To sum up, this is the worst of the worst. I will never rent a car from this company (big thumb) again when I visit Langkawi.

Kent Stephens

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Reviewed: Mon, Jul 31, 2017
About Big Thumb: 10.0 /10
No need to enter the store, pick up the car directly at the airport. However, the car was a bit old. The battery also ran out, but a kind local helped us out.
About QEEQ: 10.0 /10

Elwin Tan

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Compact | Perodua Axia or similar
Reviewed: Fri, Dec 29, 2017
“Excellent service”
About Big Thumb: 8.6 /10
Like: My car was upgraded to Myvi.

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