I chose Alamo this time. The guy at the entrance was very sharp and handsome, could definitely rate him full marks. But the lady handling the paperwork was not as competent.

The company is professional, has good service attitude, and the car is in good condition.

The service was great, but the car exchange point in downtown San Francisco was hard to find. However, it’s not easy to find anything in San Francisco because of the one-way streets and complex traffic rules. It took me 30 minutes to find a spot just 300 meters away. I recommend returning the car at the airport if possible.

Clean and organized

The car provided was not the one I booked online. Not only did they fail to offer a free upgrade, but they also downgraded the car without reducing the price. I was very dissatisfied. Due to fatigue from traveling and a tight schedule, I didn't argue with them.