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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
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From France
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From Israel
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7044132353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7044132353
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Very Disappointed

Reviewed: Fri, Aug 4, 2017
About Europcar: 2.0 /10
When picking up the car, they emphasized multiple times that it must be returned before 19:00. I rushed and managed to reach the return location, but despite the lights being on and the door seemingly open, the main gate was locked and no one was there to accept the car. I tried calling all provided numbers, including the one on the key, but all calls went unanswered with just a message asking me to wait. There was no way to contact Europcar's customer service, resulting in us being unable to reach our accommodation on time, causing a loss.

Relevant Reviews on Europcar ROME TERMINI RAILWAY STATION

June MacMillan

View more >
Reviewed: Mon, Jul 1, 2024
About Europcar: 10.0 /10
Overall satisfied. Initially, the provided car didn't meet our rental requirements, but we got a suitable replacement after requesting.
About QEEQ: 10.0 /10

Ingram Mackintosh

View more >
Reviewed: Fri, Apr 13, 2018
“Rome, Tuscany, Florence, Venice, Tuscany, Sorrento, Positano, Amalfi, Pompeii, Matera, Mushroom Vill”
About Europcar: 4.0 /10
I was lucky when picking up the car as there was no line, but the staff had a very cold attitude. She handed me a form to sign without any explanation. I had to ask her everything and even the location of the pickup area was only clarified after I insisted on asking.

Carol Hamlet

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Reviewed: Thu, Dec 21, 2023
About Europcar: 8.0 /10
The rental company is Eurocar, and the staff are quite nice. However, they didn't anticipate that registering for a charging app would be difficult for foreigners. They didn't inform us in advance and didn't provide multiple app options. The two official apps they recommended could not be registered.

Cornelia Palmer

View more >
Reviewed: Sat, Oct 8, 2016
“Picked up the car in Rome, traveled through Tuscany, Florence, Venice, and returned it in Milan”
About Europcar: 6.0 /10
There seem to be a lot of locations
About QEEQ: 10.0 /10

Thera Jeames

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Reviewed: Tue, Jun 20, 2017
“Convenient, economical, and fast!”
About Europcar: 10.0 /10
The company's service was good. However, I didn't get the car brand I wanted, and the air conditioning wasn't strong enough in the car.
About QEEQ: 10.0 /10

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