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+1-2897685366
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8032322326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8032322326
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Reviewed: Tue, Jan 16, 2018
About Holiday: 2.0 /10
The car had 90,000 kilometers on it, and when we first picked it up, it only had one bar of fuel left. The headlight indicator was broken, so during the day we didn't even know if the lights were on. When we were picking up the car, they kept urging us to take it. We clearly booked the car for five days, so it's their responsibility to have the car ready. They said if we didn't come by 2 PM, we'd have to wait until evening, which made us rush and feel stressed - it was just ridiculous. Our vehicle got scratched, and the compensation was arbitrary with no clear guidelines. The car was in poor condition, with unrepaired dents on the door. For a very small scratch (no paint fell off, just a tiny crack in the base paint and the bodywork was intact), they insisted on repainting the entire rear and charged us 1100 RMB. We got severely ripped off - do not choose this company.

Relevant Reviews on Holiday springTaipei

Rupert Hansom

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Reviewed: Tue, Jul 21, 2020
About Holiday: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Josephine Chaucer

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Reviewed: Sun, Jul 1, 2018
“Road Trip Around Taiwan from Taoyuan Airport in a Counterclockwise Direction!”
About Holiday: 10.0 /10
The service from the car rental staff, Judy, was excellent. She explained everything patiently and thoroughly. Picking up and dropping off the car at the airport was very convenient. This self-drive trip in Taiwan was quite tight on schedule, and Judy’s assistance was invaluable. 10 thumbs up for Judy!
About QEEQ: 10.0 /10

Antony Delia

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Reviewed: Mon, Oct 8, 2018
“Taiwan Island Tour”
About Holiday: 4.0 /10
Waited 3 hours at the airport to get the car, which delayed our schedule. No one contacted me during the wait. The car provided was not any of the three models specified, but a Mazda 3. Requested compensation but received no response.

Ward Wood

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Reviewed: Thu, Dec 14, 2017
“Taipei-Taichung-Hualien-Yilan”
About Holiday: 2.0 /10
The car was in terrible condition, an old car that had been driven over 100,000 kilometers. The tires had no tread, and there were numerous scratches and dents all over the car. We waited at the airport for them to deliver the car, and they made it very difficult for us. First, they asked for a deposit, which they would hold for two months, and then they tried to sell us insurance. They claimed that even if you bought full insurance through the rental platform, you wouldn't get compensation. They threatened us with various fines and penalties. The lease terms were misleading and unfair!

Bruno Reynolds

View more >
Reviewed: Mon, Oct 16, 2017
About Holiday: 6.0 /10
The staff I met were very friendly.

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