San Diego, Yosemite, San Francisco, Joshua Tree, Highway 1

After knowing we were Chinese, their attitude became impatient. The wait time was over 15 minutes, and there was only one counter for rentals. They added two extra insurances and pre-sold an expensive tank of gas without explaining...

Car reserved unavailable. Substituted with car with reduced luggage capacity. Was told if I didn't take their extra insurance (US$103) police would seize the car and leave me stranded if I was stopped by them for any reason. Advantage employee at counter lied to me and ripped us off. Never again!

You should not facilitate bookings at companies that employ dishonest cheats at the counter.

Very rude counter staff at LAX. Not helpful at all, pressure selling insurances and other products

Call center agent at Hongkong helped resolving problem caused by ‘Advantage’ the car rental company at LAX.

Like: Seamless, fast and easy drop-off. Good price, even with different pick up and drop off cities.
Dislike: Wait for initial pickup was pretty long.

Like: Super comfortable performance car. Just drove itself on cruise control and GPS. Very powerful. Felt like a movie star driving down wiggly Lombard Street in SFR with all the tourists running to get a shot of this car coming down. Masses of room in the boot too which was not affected by the hood being down. Easily fits 2 big cases and our small bags.
Dislike: Nothing