Very dissatisfied. The provided car did not match the booked model. I booked a Sharan, but got a Citroen Picasso C4 instead. They claimed it was the same class, but their attitude was irresponsible. It took five hours of negotiation at pickup, delaying our trip.

The car model availability was random. I wanted to rent a Ford Focus but it was always unavailable. There were very few automatic cars. I ended up with a Korean car, a SsangYong. The first one had a side door that couldn't be opened from the inside. The second one was an old, beat-up piece of junk. Finally, I got another SsangYong which was just okay.

Would never use this company again

very rude counter personal. will try to make you pay for damages that are already there because they do not mark it down because the car is given dirty

easy to book on easyrentcars.com

I spent more than two hours to get my papers done then they told me that there is no car available. After that, they brought a car after 25 minutes.