Really Needed a Car

The price for the car upgrade was very reasonable, just an additional $25 per day.

Our flight was delayed, so we picked up the car 2 hours earlier than scheduled. Due to language barriers, we were concerned about being charged for unnecessary insurance, but it turned out to be fine. The car was picked up quickly, but the attitude of the front desk staff could be improved.

Spent a long time finding the car; the handwriting was really difficult to read. Will make sure to ask clearly next time.

The vehicle is new, and the service attitude is great.

Picking up the car in San Francisco was very convenient, possibly because it was early and there were no queues. Chrysler's Town and Country has immense space; it fit our group of 5 people, 5 large suitcases, and 2 small suitcases. Truly an American car—big!