The car was in good condition, and the Chinese customer service was excellent. They delivered the car to my place in Queenstown, which was very convenient. However, when I returned the car half an hour early and left it in the airport parking lot, we didn't meet in person. I had cleaned the car before returning it, but since I didn't have a vacuum cleaner, there were some sand and a few food crumbs (just a few pumpkin seeds) left inside. They charged me 100 NZD for this, which is really unacceptable!