Road conditions were good, and driving was comfortable

Returned the car half an hour late due to traffic, but they waived the extra fee immediately.

Hertz is located at the very end of the car rental building, which requires quite a bit of walking. Since I arrived late, there were hardly any people in line at the regular counters. Therefore, there wasn't much difference in service between the regular counters and the Hertz Gold kiosk.

The rental company employees were suspected of using deceptive tactics to sell additional insurance. Also, the parking lot at the Toronto Island airport dropoff location had no access card, making it impossible to enter. During non-business hours, self-service returns were not available, causing significant delays in returning the car.

Like: It was easy to get the car and returned it.
Dislike: It was only one car on the lot so when they told me to choose the car I wanted there was only one.

Like: Sightseeing was great.... Loved Canada's Wonderland.... My kids enjoyed The African Safari as well as Niagara Falls....
Dislike: Only had one bad experience.... I went to the Rainforest Cafe in Niagara Toronto. The meal tasted great, then upon leaving I left my bag with some goodies on my table... I returned after 5 mins to find my bag gone and no one knew where it was... The people who cleaned our table did not see the bag and they were literally cleaned as soon as we left... I left my number with the manager but no one ever called to say if they ever found the bag.....