Europcar FRANKFURT AP T2 24H VIA FRAT01 Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Cherry Zephaniah

Germany

Reviewed: Sun, Oct 9, 2016

About Europcar: 10.0 /10

The reserved car model was unavailable, so they gave us a similar Hyundai i40 wagon, which was very new.

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

1 days rental

Relevant Reviews on Europcar FRANKFURT AP T2 24H VIA FRAT01

Sandy Jenny

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Wed, Jun 27, 2018

“Frankfurt-Cologne-Heidelberg-Kaiserslautern-Stuttgart-Frankfurt”

About Europcar: 2.0 /10

Every time I rent a car, the model I need is never available. They always ask customers to pay more for an upgrade. No refunds for downgrades either, totally unfair policies. I suggest blacklisting Europcar.

Ian Zacharias

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Mon, Dec 18, 2023

About Europcar: 8.0 /10

After returning the car with a full tank, Europecar still charged a refueling fee. Currently addressing this issue.

About QEEQ: 10.0 /10

Bishop Franklin

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Sun, Sep 15, 2019

“Cologne - Frankfurt - Heidelberg - Munich - Grindelwald - Gosau - St. Wolfgang - Munich - Füssen - W”

About Europcar: 6.0 /10

Picking up and returning the car was quite convenient. However, due to the exchange rate conversion between Euros and USD (my domestic credit card is a dual currency card for RMB and USD), Europcar in Paris charged a 6% service fee (over $50) without prior notice. This is extremely dishonest!