The car was in good condition.

Do not go to this Budget. They mislead you. When picking up the car, they used an electronic contract that I didn't fully understand before clicking to the next page. In the end, I unknowingly bought several unnecessary insurances and other items. Even though I returned the car with a full tank of gas, they insisted it was short and charged a ridiculously high fuel fee! I will never go to this Budget again!

The staff attitude is acceptable, and they are quite patient in explaining terms when they notice your English isn't great. Overall, if your English isn't too good, don't worry. Take your time to read through, look up words in the dictionary if you don't understand, and ask more questions. Don't confirm anything you don't fully understand. If the staff tries to upsell, just say: no thanks, I just want what I ordered.

Aggressive Upselling

Satisfied