The service quality varies by location. Miami was excellent, but in LA it was poor and they charged extra fees.

Few people in the morning, but they tried to forcibly sell me insurance, which I declined.

El auto en excelentes condiciones, todo claro al momento de contratar.

Excelente aplicación, se cumplió lo contratado sin ningún problemas.

En el mostrador me dijeron que no tenía cobertura de seguro para responsabilidad civil, tuve que contratar adicional

Mayor claridad respecto a las coberturas y que en el mostrador de las arrendadoras de auto tengan claro lo que se contrata y no obliguen a contratar adicionales

The car was nice, waiting line at pick was over 2 hours, employee at the desk tried to sell us extra insurance which we already bought from a third party. When we returned the car, we were charged 100 Dollars extra than what we signed up for. I know about 30 Dollars go for the refilling the gas tank but there is still extra 70 Dollars which are not stated any where what are they for. I am not sure that this lack of transparency on the Budget side, would encourage us to be clients in future.