It’s a good car rental company! Overall, it’s fine! They patiently explain various rules to you. They won't give you the car until you listen to everything! When I returned the car, I left my phone inside. When I went back, they returned it to me! Icelandic people have a high level of integrity! But make sure the rental car has a towing rope, you’ll need it in Iceland! If it doesn’t, ask for one just in case.
1. They didn't note the original scratches on the car in the contract when we picked it up.
2. When we returned the car, they claimed one of the scratches was our fault and demanded at least 1000 euros for repairs.
3. They forced us to sign a contract agreeing to pay for the repairs, otherwise they wouldn't let us leave.
4. Initially, they said they would deduct the repair cost from our 18,000 euro deposit, but when we signed the compensation contract, they had already transferred the entire deposit to the rental company's account.
5. When we presented photos taken at the time of pickup as evidence, they kept delaying, saying the responsible staff had already left for the day. Eventually, we encountered two French girls having the same issue and arguing. Only because of their pressure did the staff finally call the manager. It was clear they were stalling because they knew we had a flight to catch, showing a lack of respect towards Asians.
Overall, this car rental company is terrible. Blacklisted forever.
You really need to communicate well with the rental company about the insurance issue. When picking up the car, they pushed for an additional insurance of 146 Euros. They said if you don't take this insurance, you have to leave a 2400 Euro deposit. It was really intimidating, and I couldn't reach you by phone.
This car rental company is absolutely terrible. Remember the name, Green Motion! The exterior of the car we got was very damaged. The steering wheel had issues, the brakes were unresponsive, the acceleration was poor, and the seats were full of pits and dents. This led to a disastrous trip in Iceland, causing us to return the car and leave Iceland two days early. Our remaining accommodation was wasted, and we had to buy new tickets as we couldn't change our flights. When returning the car, we discovered that the GPS we rented couldn't enter the return address correctly because it was faulty and couldn't input the number 6. We even got help from Hertz staff to try and input it, but they couldn't either. Since their office wasn’t at the airport, we spent two hours looking for the return location and eventually left the car in front of a hotel at the airport, waiting for them to pick it up. Communication over the phone was very unpleasant, and they refused to come and get the car. We were almost missing our flight, and it was only after my companion angrily hung up that they sent someone. Returning the car two days early didn't get us any refund, and they even charged an additional 10,000 ISK without our permission. Overall, Green Motion deserves extremely negative reviews!!!
We didn't see any Green Motion signs at the airport. After asking the information desk, we waited about 10 minutes before seeing a shuttle driver holding a Green Motion sign. The drive to the pick-up point took less than 10 minutes. There weren't many people in line, but the efficiency was low. There were various sales pitches for different insurances.
Our car wasn’t available so we waited 2 hours for a car. When we dropped it off at the end of the trip, it took so long that I missed my flight home and was stuck in Iceland an extra night.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on GREEN MOTION Keflavik International Airport
Anastasia Max
-
-
-
-
View more >Sally Austin
-
-
-
-
View more >Frederica Anne
-
-
-
-
View more >Griselda Nathaniei
-
-
-
-
View more >E.Driscoll
-
-
-
-
View more >