Overall pretty good. Remember to check what type of fuel the car uses; ours was diesel, so be careful not to fill it with the wrong fuel. Upon arrival, the company will say there's only basic insurance. Show them the document QEEQ prepared, or tell them that the car is insured by a domestic insurance company. The car was quite new and the system supports CarPlay. There isn't much else to mention except that I left my glasses in the car, and there's a small crack in the windshield. Be mindful of strong side winds and drive safely. Have a great journey!
I have booked cars multiple times through ZZCar and this is my first time leaving a review for AVIS, an international car rental company:
During the Chinese New Year in 2019, I went on a self-driving trip to Iceland and rented a so-called Land Rover Discovery Sport through ZZCar at AVIS. The cost wasn't high, 6000 RMB for 6 days including full insurance, which seemed like a great deal. However, I ended up with a compact SUV that didn't have enough space, severely affecting the travel experience. This is a serious case of deception or consumer misleading, and other customers have reported similar experiences.
The most frustrating and tormenting part was when returning the car. AVIS staff noticed a crack in the right rear mudguard and immediately charged 12000 RMB, yes, twelve thousand RMB. Everyone was shocked. How could a simple crack in a mudguard possibly cost 12000 RMB? After a long argument, the AVIS staff maintained a stiff attitude throughout, and I had no choice but to pay upfront. Fortunately, I had the full insurance and managed to claim compensation later, only losing a few hundred RMB due to the exchange rate difference, but it was still a very unpleasant experience.
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