Great service. Due to an issue with the driver's credit card, we needed to change the driver temporarily. The staff at the location were very patient in handling this for us, although adding an additional driver incurred a fee. Overall, it was a smooth and pleasant experience.
Overall service was good. The waiting time for picking up the car was quite long, and there were upselling attempts for upgraded models and insurance, which I declined. The car was fine and there were no issues during the trip.
Pick up was extremely good at Seattle Airport. Staff all extremely friendly and helpful, got us on the road quickly.
Drop-off staff were not as friendly and failed to explain why an early drop off fee was charged despite drop off only being 25 minutes before late fee would be charged. This was extremely disappointing.
About QEEQ:8.0/10
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