Fox rent a car service representative was very rude and she misguided us. We upgraded to a full size car and we were told that Jeep was available for pickup. However, on paperwork without informing us car was changed to Kia. Front desk representative spent about 1.5 hours going back and forth on daily rental rates. I have filed customer complaint against fox rent a car.
The overall experience was great. However, I was overcharged $40! I didn't realize this until I got home and looked at my receipt. How do I retrieve the money that I was overcharged? I paid $83 at the time of booking, but was charged an additional $40 on top of that.
“Car did what it had to, service was ok car was really dirty”
About FOX RENT A CAR:7.3/10
Of all the rental places fox is by far the least user friendly. There are no counters to return car at San Jose airport. You return it to the parking garage and they walk up to you. Good thing is cars are usually upgraded but the cars I have had are pretty beat up and they do a poor job of cleaning them.
About QEEQ:10.0/10
Easyrentcars.com is awesome. Saves you $ and is fast and quick and always has coupons to use!
Exceeding long wait to pick up the car, over 1 hour while all other rental companies had no lines...The car I booked was midsized, the only car they had had was a full sized SVU which I did not want. The Van stank of marijuana...Terrible experience
The car was an older scratched up and embarrassing car to drive and it had over 50,000 miles on it. I have rented many cars and this was the worst I've ever had, and it was not the Corolla that it was supposed to be.
The car was old. Didn’t had rear view camera. The usb was not working. There was no seat adjustment.
About QEEQ:8.0/10
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