The service at the counter was quick and the staff were fairly friendly, although they did try to sell insurance. The Jeep Grand Cherokee I booked online wasn't available, but they gave me a Chevrolet SUV instead (I guess there aren’t many Grand Cherokees and it's just a gimmick online). Overall, Alamo’s cars aren't new, but the condition is acceptable, though the interior was a bit dirty.
When driving out of town, I noticed a strange noise from the car. I contacted the company, and they provided a car replacement option. Although I didn't need to use it, I felt their service was good. The pick-up and drop-off procedures were also simple.
When picking up the car, the staff tried to sell me insurance, which I declined. Then they tried to sell me prepaid full tank gas at a bit over $2.20 per gallon, claiming it was cheaper than the city. I got confused and bought it. In hindsight, it wasn't a great deal. Firstly, the tank capacity is average for that car type, which might be more or less than my actual car's capacity. Secondly, you need to use up the fuel before returning the car, which is hard to gauge, requiring frequent refueling and mileage calculations. It's more convenient to refill near the return spot. The return process was quite fast, though. An inspector checked the car's exterior, issued a return receipt, and it was done in two or three minutes. Overall, it was a good experience.
Super pleasant car rental experience. Picking up and returning the car was extremely convenient with simple procedures. The cost was much cheaper than similar models in China. In short, for traveling abroad, self-driving is a must. It's incredibly convenient!
About QEEQ:10.0/10
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