The car was extremely old, and the tires were severely damaged. This is by far the worst car rental company we've ever used! Everyone knows how dangerous a tire blowout can be on the highway, right? My first tire blowout happened with this company's car! After the incident, there wasn't even a warning triangle in the car! We called the roadside assistance company (AA) and they assessed the other tires could only be used for another three weeks! It's that bad! If you value your life, don't use this company! Stay safe!

I initially thought that for a short two-day stay and not too far distance, getting the cheapest car would be fine. However, our flight was delayed by 20 minutes, and they asked us to pay a 50 NZD overtime fee for their employee, which is roughly 250 RMB. They also said if we don't pay, we’d have to collect the car the next day. Upon arrival, they demanded a 500 NZD deposit, although the contract stated 1000 NZD. Unlike other companies, they don’t have their own counter and parking spaces at the airport. Instead, they have a lot about 5-6 kilometers away, and they’d shuttle you there only if you contact them in advance. These hidden terms made the overall cost higher than a big rental company. From now on, I will not choose a small rental company just based on price. The car's condition was terrible, and it’s lucky we didn’t face any issues. On a positive note, the staff were friendly and were mainly young Chinese.

Pick up and drop off very quick and easy. No logos on van but noticed the drivers uniform. Staff very friendly, car comfortable with lots of space.

Easy to book on line and great price.

It’s great value of money, just the car is really old and with Internet cafe smell, I have to open my window all the time. feel like they need to give the seats a quick wash at least once a month or 2.

I book car whit full Insurance. (0 axcess), but Great Rentals ask me abou toll fees ($7.2) and labor cost and cleaning fess($160) are total $167.20. This cost they already taken from the holding fees.